Chat support that’s easy to reach
Message us via Intercom chat so you can get answers fast — without chasing email threads.
Help Centre for self-serve answers
Find guides, best practices and common workflows — and we keep adding to it.
Onboarding & guidance
Get your team confident quickly with onboarding support and workflow advice.
Support that keeps your school moving
Whether you’re onboarding, migrating data, or just need a quick answer, Teach ’n Go provides clear ways to get help — so you spend less time troubleshooting and more time running your school.
- Chat with our team via Intercom
- Browse Help Centre articles and guides
- Book a demo or contact us by email when needed
Problem
When support is slow, schools lose time and confidence
If we can’t get answers quickly, small issues turn into bigger delays for staff, teachers and families.
- Slow resolution – teams wait too long for answers and workarounds pile up.
- Unclear guidance – staff aren’t sure what to do when workflows change.
- Poor onboarding – new systems feel daunting without structured setup help.
- Scattered resources – documentation is hard to find or out of date.
- More admin workload – leadership ends up solving problems instead of focusing on outcomes.
Solution
How Teach 'n Go delivers reliable support for your team
Fast help, clear resources, and onboarding support — so you can adopt the platform confidently.
Access online chat support
Message our team via Intercom chat on the website or in-app to get help quickly.
Help Centre resources
Find helpful posts about features, common questions, and best-practice workflows.
Full onboarding support
Get structured setup help so your team can learn the platform and launch smoothly.
Schedule a private demo
Book a call to see workflows live and ask questions tailored to your school.
Accessible via email
Contact us at [email protected] or via our contact form when needed.
Improving documentation over time
We keep expanding guides so answers are easier to find as your team grows.
Support designed for real schools
Multiple ways to get help, so teachers and admins can stay productive.
Intercom chat access
Reach support quickly from the website or app when issues come up.
Help Centre guidance
Self-serve answers for common workflows and feature questions.
Onboarding support
Get help configuring your setup so your school starts confidently.
Private demos
See workflows in action and ask questions specific to your operations.
Email + contact form
Use email for longer requests and share details when needed.
Faster issue resolution
Reduce time spent troubleshooting so your team stays focused.
Clear escalation paths
Know where to go for quick answers vs deeper onboarding needs.
Consistent guidance
Help your team adopt best-practice workflows instead of guessing.
How it works
Choose the support option that fits your situation — from quick answers to guided onboarding.
- 1) Get quick help in chat
Send a message via Intercom for fast answers and guidance. - 2) Browse the Help Centre
Find articles, tips, and common workflows whenever you need them. - 3) Get onboarding support
If you’re setting up or migrating, we’ll help your team get started smoothly. - 4) Book a demo or email us
For deeper questions, book a private demo or email [email protected].
School technical support FAQs
Find quick answers to common questions about Teach 'n Go support.
What is technical support in education?
Technical support in education refers to services and resources that help staff use education software effectively, troubleshoot issues, and keep operations running smoothly. This can include live chat support, onboarding help, and a help centre with guides.
What are technical support examples?
Examples include live chat assistance, help centre documentation, onboarding and training, troubleshooting during setup, and answering questions via email or contact forms.
How do we contact Teach 'n Go support?
You can message the team via Intercom chat (bottom-right of the site/app), browse the Help Centre, request onboarding help, book a private demo, or email [email protected].
Do you provide onboarding support?
Yes. We provide onboarding support to help your team learn the platform, set up key workflows, and launch with confidence.
Can we book a private demo?
Yes. You can book a private demo to see the platform in action and ask workflow-specific questions.
Where can I find feature guides and best practices?
Our Help Centre includes posts about features, common questions, and guidance. We keep expanding it with new content.
Can I contact you via email?
Yes — email [email protected] or use our contact form at teachngo.com/pages/contact-teachngo.
Get started
Want to see how Teach ’n Go improves your school?
Start a free trial
Upgrade your school now with a free trial
In minutes, build your first class and share it with your teachers. No credit card required.
- Build schedules quickly with a simple, intuitive setup
- Keep teachers, rooms, and classes organised in one place
- See updates instantly as changes are made
Book a free demo
Prefer a walkthrough? Book a live demo
In 30 minutes, we’ll show you how Teach 'n Go can transform your school or training centre.
- See the full workflow from setup to day-to-day use
- Learn how schools reduce admin work and avoid confusion
- Ask questions and get answers tailored to your needs
More than support
More tools to run your school — all in one system
Teach ’n Go connects scheduling, attendance, student records, payments, and messaging — backed by support that helps you keep everything running smoothly.
Teacher scheduling
Build timetables faster and prevent conflicts automatically.
Explore scheduling →School attendance software
Mark attendance faster and keep reports accurate across classes.
Explore attendance →Student information database
Store student records in one place — searchable and easy to update.
Explore student records →Group messaging
Send updates to teachers, students, or parents without follow-ups.
Explore messaging →Explore other Teach ’n Go features
Connect scheduling with attendance, student records, payments and messaging — so your school runs smoothly in one system.
Teacher scheduling
Build timetables faster, prevent conflicts, and keep staff updated in real time.
Learn more →Online school fees
Accept online payments, generate invoices, and track overdue balances.
Learn more →School attendance software
Track attendance quickly and keep reports accurate for every class.
Learn more →Student information database
Keep student records organised, searchable, and easy to maintain.
Learn more →Group messaging
Send updates to teachers, students, or parents without manual follow-ups.
Learn more →Professional support
Get expert help with setup, migration, and best-practice workflows.
Learn more →
