Enjoy Dedicated Technical Support

Access 24/7 Online Support

• We use Intercom to ensure our customers are always able to reach us
• Simply send Teach 'n Go a message through Intercom's chat to get a quick response
• The chat box is easily accessible from the bottom right-hand corner of the Teach 'n Go website.

Help Centre

• Find helpful posts about our features, common questions and advice in our Help Center
• We are constantly adding to this to make life even easier for our customers

Full Onboarding Support

• We know that getting to grips with new software can be daunting
• Teach 'n Go offers full onboarding support to ensure that your school is set up for success from the start
• Our team has helped many schools move over to Teach 'n Go and will make sure yours has everything it needs

Schedule a Private Demo

• Teach 'n Go can provide a private demo for potential clients or existing customers where required
• Simply get in touch, and we can schedule a call
• Our team has helped many schools move over to Teach 'n Go and will make sure yours has everything it needs

Accessible via Email

• You can always contact us via email at [email protected] with any questions you may have.
• Or send us a message through our contact form here.

How It Works

You can contact our support services whenever an issue with the Teach 'n Go platform arises. Our support personnel are always on Intercom chat to ensure you can reach us online.

You can talk to our support team by sending a message through Intercom right now. The chat box is at the bottom of the right-hand corner of our website.

If you have questions about specific features and their limitations, our Help Centre can provide some helpful information. It has many helpful posts about different tools, common questions, and our advice for making the most of features. The Help Centre is continuously updated with new content to make our customers' lives easier.

In addition to standard customer support, we offer special education and professional development to onboard your existing staff. We’ll teach them how to use the Teach 'n Go platform so that your school is set up for future success in optimizing its daily operations and increasing operational efficiency.

Want to know how any feature works? Additionally, all our potential and existing clients may request a private demonstration of how our school technology and information systems in many educational institutions, from elementary schools to middle schools, high schools, and finally, colleges, increase their operational efficiency and data management, optimizing all their metrics for growth.

Anyone interested in private demonstrations can schedule a demo via our website, contact us via email at [email protected] with any questions you may have, or send us a message through our contact form here.

School Technical Support FAQ

Here are some of the most frequently asked questions about the tech support associated with our school management system:

What is technical support in education?

In the context of Teach 'n Go, a technical support system basically refers to customer support, a set of services and resources provided to the school staff, teachers, and even students to help them use educational technology tools. These resources may involve written guides or video and voice calls between the school staff and our support team, and their purpose is to aid in the resolution of any technical issues you might experience.

What are technical support examples?

The are several different examples of technology support in an educational setting. These include technical support staff assisting teachers with setting up and using the Teach 'n Go software solution, offering student support, maintaining and updating the software solution, and providing training and documentation on new software features and updates.