Customer Success Story
How Your English Language School streamlined operations, improved messaging, and stayed on top of payments with Teach ’n Go
Your English Language School (YELS) needed an efficient, centralized system to:
Read on to learn how Teach ’n Go helped YELS become more efficient, improve communication, and enjoy more on-time payments.
YELS was founded as a community project in 2006, initially focused on helping non-English-speaking immigrants adjust to living and working in Ireland.
Today, YELS is a popular training center for students from around the world who want to improve their English communication skills.
Based in Dublin city center, YELS offers in-person and online English courses for all ages, including:
Class sizes typically range from five to nine students, and many courses are offered on evenings and weekends.
YELS relied on Excel spreadsheets and physical class logs to manage courses and attendance. The organization also depended heavily on in-person, verbal communication to keep daily operations running.
Over time, it became harder to keep records organized and ensure important details didn’t slip through the cracks.
As the business grew, payment collection became increasingly time-consuming and stressful. Staff had to track course fees, manage individual installment plans, and figure out which payments needed follow-up—often from spreadsheets that weren’t consistently maintained.
Although YELS had been searching for a better solution, many options lacked transparent pricing or the right set of features.
The COVID-19 pandemic became the catalyst for YELS to adopt a more efficient system that could support remote learning and streamline operations.
After extensive research, YELS chose Teach ’n Go to help manage the school from one central place—with clearer oversight, faster payment follow-up, and improved communication.
Life at YELS before Teach ’n Go was pretty crazy. We relied mostly on spreadsheets and, because it was location-based, verbal communication. Over time things got disorganized and the pandemic encouraged us to find a more efficient solution. Now I can’t think of a single feature we don’t use Teach ’n Go for. By running our entire business off the system, we have full oversight across the school and our daily operations are far more streamlined.
YELS uses Teach ’n Go across day-to-day school and class management, helping teachers efficiently:
By replacing spreadsheets and class logs, attendance tracking is now more accurate and easier to manage.
If a teacher can’t attend a lesson, everything is stored centrally for another educator to pick up quickly.
Students also have 24/7 access to class notes, tasks, and homework—whether learning remotely or in person.
Teach ’n Go allows us to keep all of our records accurate and avoid human error. Now that everything is stored in one place, everyone is on the same page and important tasks or documents are much less likely to slip through the cracks.
With many courses, students, and installment plans, payment collection used to be a headache. With Teach ’n Go, students have clear visibility over what they owe and when it’s due.
YELS can also view payment history in real time, track outstanding balances, and send reminders quickly.
Teach ’n Go improved communication between teachers and students through group messaging, email, and SMS.
The mobile app is also useful for last-minute updates. If a class is cancelled unexpectedly, staff can notify students quickly, and students can message teachers via the portal when they have questions.
Teach ’n Go’s simple, transparent pricing meant YELS could use the system at full scale without worrying about extra charges for key features.
The Teach ’n Go team also provided a demo before signup to ensure YELS was confident in how it would work for their workflows.
Next, YELS hopes to use Teach ’n Go to help manage host family organization for summer programs.
This would further streamline communication between teachers, students, and host families.
YELS is also planning to expand its use of Teach ’n Go’s communication tools for marketing.
Many of our educators have used other platforms in the past and they all say Teach ’n Go is very simple and intuitive. I also have to commend the customer support—everyone is always friendly and willing to help whenever we need technical or operational support.
In minutes, build your first class and share it with your teachers. No credit card required.
In 30 minutes, we’ll show you how Teach 'n Go can transform your school or training centre.
We love people who like us…
Get updates as they happen
