Customer Success Story
How Specialist Language Courses improved oversight, reporting, and class management with Teach ’n Go
Specialist Language Courses (SLC) needed an accessible, user-friendly system to:
Read on to learn how Teach ’n Go helped SLC become more efficient, keep accurate records, and create professional-looking invoices.
Over the past 10 years, SLC has offered English courses to foreign healthcare professionals and students—from doctors and nurses to pharmacists and carers.
This helps healthcare workers communicate with patients and colleagues, and better understand medical terminology and the language used in research.
As the UK’s leading medical English provider, SLC also supports students worldwide in passing the tests required to register as healthcare workers in English-speaking countries—such as OET and IELTS.
Some of SLC’s clients include NHS England, Health Education England, and Cambridge Boxhill Language Assessment (OET), to name a few.
SLC relied on Google Sheets to manage attendance records and keep track of lessons and students.
As the business grew, it became increasingly time-consuming to create records for each class and manage student data across multiple folders.
Spreadsheets were prone to human error, and formatting could break after being shared with multiple people—making invoicing a dreaded, labor-intensive task.
Many SLC courses are sponsored by external organizations that want visibility into student progress and how resources are used.
While Sheets provided some overview, SLC couldn’t use them to create detailed, consistent reports for sponsors.
In 2020, SLC decided it needed to move away from Google Sheets and adopt a more efficient and user-friendly solution.
Growing demand for online learning also pushed SLC to find a system that could manage its teaching business from one centralized place.
After reviewing options on the market, SLC chose Teach ’n Go to automate admin tasks, reduce errors, and improve oversight across courses, students, and attendance.
When we used to use Google Sheets, it was very easy to make mistakes with things like attendance and lesson management. With Teach ’n Go, we have full oversight across all of our courses, students and attendance. Not only has this minimized human error, but the time spent doing tedious administrative work has decreased immensely.
Teach ’n Go gave SLC’s course sponsors greater visibility into key information.
Previously, SLC needed to create or share new spreadsheets whenever sponsors requested updates. Teach ’n Go introduced a feature that allows sponsors to be added as staff members within the system.
Sponsors can now access key metrics, attendance information, and lesson data anytime—making it easier for SLC to generate detailed reports and share them confidently.
SLC uses Teach ’n Go to manage and organize classes and students in one place.
When a new class or private lesson is confirmed, SLC creates a group and shares it with the teacher. Teachers then track attendance, share homework, and upload links to recorded lessons.
Students can also manage notes, access tasks, and view weekly or monthly schedules in real-time.
Teach ’n Go’s centralized database helps SLC manage student information—from lesson history to contact details and payment methods.
Instead of searching across email threads and folders, staff can access accurate information in one place at any time.
Before Teach ’n Go, creating invoices was a headache.
Staff had to sort through spreadsheets to find which lessons each teacher delivered and how many hours they worked.
Now, SLC filters Teach ’n Go calendars to view each teacher’s lessons and hours—making invoicing faster and saving hours of admin time.
Managing our payroll before Teach ’n Go was a nightmare. I had to go through all of our spreadsheets and check each teacher's hours manually. Now, all I need to do is refer to our calendars on Teach ’n Go, which has made invoicing much simpler.
Next, SLC plans to streamline communication with prospective students by tracking course and lesson confirmations inside Teach ’n Go instead of relying on email inboxes.
SLC also hopes to track the entire student journey—from OET and IELTS testing through to course completion.
I really have to commend Teach ’n Go for their fantastic customer service and flexibility. Contacting their team is easy—you don’t need to worry about long troubleshooting pages or never-ending phone calls. Whenever we have a question or need something done, the Teach ’n Go team has always been responsive, flexible and accommodating.
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