Customer Success Story
How Rocketstars replaced spreadsheets and paper registers with streamlined scheduling, attendance, and payments in Teach ’n Go
Rocketstars Academy trialled various school management systems, but needed a user-friendly solution to:
Read on to learn how Teach ’n Go helped Rocketstars Academy keep more accurate records, improve communication, and gain better oversight across the business.
Rocketstars Academy, based in Melbourne, offers in-person and online programs for children from kindergarten through to Year 5.
Teachers customize programs to suit each child’s needs, skill sets, and learning style—while helping students build lifelong skills like leadership, confidence, collaboration, and communication.
Rocketstars Academy relied on Google Sheets to manage student data, daily processes, and payment tracking.
As more students joined, it became harder to stay on top of programs and day-to-day admin.
The spreadsheets were labor-intensive and prone to human error, and formatting issues were difficult to fix once they appeared.
Teachers also used paper-based class registers for attendance, which was time-consuming to maintain and difficult to cross-check during invoicing.
Rocketstars Academy had been looking for a student management system for some time, but many options were either too complex or too expensive for a growing business.
After extensive research, the team chose Teach ’n Go.
Teach ’n Go helped Rocketstars Academy automate tedious processes, improve parent communication, and gain better visibility across the business.
As the academy got bigger, it became more and more difficult to manage all of our processes and data on Google Sheets. I trialled different systems, but many didn’t have the features we needed or were difficult to use. Eventually, we found Teach ’n Go—it had the features we needed, friendly support, and it could scale alongside our business.
Rocketstars Academy now uses Teach ’n Go to manage schedules, classes, and day-to-day operations.
Lessons are scheduled in a few clicks, timetables are always up to date, and attendance tracking is more accurate than ever.
Teachers simply tick students off on Teach ’n Go’s roster and attendance updates in real time.
The academy also uploads course material to the student and parent portal—giving families 24/7 access to notes and homework from anywhere.
With varied enrollment dates and custom fees, Rocketstars doesn’t charge a single fixed amount at the start of term.
Teach ’n Go’s support team helped Rocketstars implement a credit-based workflow—so the team can charge a parent’s credit account directly from the platform.
This makes payment collection more efficient and helps the accounting team stay ahead of cash flow.
We use different custom fees and enrollment dates, so we don’t charge parents a fixed price at the beginning of term. Teach ’n Go created a credit function for us which means we can charge parents straight from their accounts. It’s faster for our accounting team and reduces the risk of charging the wrong amount because everything is stored on the system.
Teach ’n Go provides real-time visibility into payment history and overdue invoices.
Because attendance and lesson data are stored in the same system, the team can quickly cross-check billing accuracy without chasing information across spreadsheets.
This saves hours of admin time and makes follow-ups far more consistent.
Rocketstars Academy now communicates more effectively with parents using Teach ’n Go.
Group messaging supports timely reminders and updates, while parents can log in to view relevant information and communicate with the academy when needed.
Next, Rocketstars Academy plans to generate more structured reports on student attendance and payments.
This will support annual reporting and give leadership even clearer visibility into performance and finances.
We tried many systems before choosing Teach ’n Go and one of the main things that stood out was how user-friendly it is. It’s extremely easy to use and no one needs extensive training. Even with a time difference, the support team is very responsive and always willing to help quickly and efficiently.
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