Customer Success Story
How Recovery College Greenwich streamlined messaging, attendance tracking, and funder reporting with Teach ’n Go
Recovery College Greenwich needed a centralized, user-friendly system to:
Read on to learn how Teach ’n Go helped Recovery College Greenwich improve communication, become more efficient, and keep more accurate records.
Recovery College Greenwich offers courses and community support for adults with long-term mental health challenges.
Based in South East London, the college helps students build inner resources to support personal recovery alongside clinical recovery—so they can live well beyond their diagnosis.
Courses, activities, and workshops are designed to support personal recovery and teach practical life skills.
Each course typically runs for six weeks and includes subjects like Meditation, Healthy Relationships, Cooking, and Art.
Recovery College Greenwich has grown to over 1,000 students aged 18 to 72.
Recovery College Greenwich relied on Excel spreadsheets to manage student records and course information.
As the college grew, it became harder to monitor attendance and keep data clean and consistent.
There was also no efficient way to produce structured reports on student progress for funders.
Over time, cross-referencing spreadsheets and presenting information in different formats became increasingly labor-intensive for staff.
In 2016, Recovery College Greenwich decided it needed a more efficient way to manage data and continue delivering value to students.
After reviewing other options, the team chose Teach ’n Go.
Teach ’n Go helped the college organize its data, improve communication, and generate detailed reports for funders.
Due to the size of our college, it didn’t take long to build up a huge amount of student and course data. When you’re managing that with spreadsheets, it’s not long before the data becomes disorganized and difficult to track. We needed a product that would help us report on how students were doing over time and use our data in more efficient ways.
Teach ’n Go enables Recovery College Greenwich to send SMS reminders so students stay on track and informed.
The college can monitor SMS credits and top up instantly within Teach ’n Go.
Staff can also send newsletters to funders and the wider community from within the platform using professional templates—saving time on admin work.
One of the most valuable parts of Teach ’n Go is the SMS feature. There are various reasons why someone with mental health concerns may lose track of their days or schedules. Teach ’n Go lets us send SMS reminders the day before a class, which helps students complete their courses and supports personal recovery.
Recovery College Greenwich uses Teach ’n Go to streamline core operations, including scheduling, enrollment, and attendance.
Teachers simply tick students off in Teach ’n Go’s register and the data updates in real time.
Teach ’n Go also helps the team manage scheduling conflicts and maintain a clear calendar across the organization.
Prospects can register via the college website and, through an API, key details flow into Teach ’n Go to create a structured student record—making follow-up faster and more consistent.
Teach ’n Go makes it easy to create detailed attendance reports for funders.
Staff choose which data to include and download a report in just one click.
These reports also help leadership spot trends in attendance and course interest, improving planning and decision-making.
Teach ’n Go’s reporting feature lets us look back over courses and see what’s been well-attended and what may need more work. We can track seasonal variations in the courses people are interested in, and use the results to plan better services for our students.
Recovery College Greenwich uses Teach ’n Go to store structured notes on student progress and behavior within each course.
Notes are organized chronologically, making them easy for tutors and management to review over time.
This supports better continuity across staff and gives stakeholders clearer insight into how students are coping.
Because we work with people who have mental health concerns, there are different stakeholders involved in their recovery who want feedback on how they’re coping. Teach ’n Go lets us keep notes and helps teachers familiarize themselves with any triggers or issues to be aware of. Everyone has a 360-degree view of what they need to know to keep students safe and comfortable.
Teach ’n Go has helped Recovery College Greenwich communicate better with students, keep data organized, and create detailed reports.
With these outcomes, the college is excited to keep using Teach ’n Go to deliver ongoing support and value to its students.
We love that Teach ’n Go is web-based. When we worked from home, our team could access the system and it worked perfectly. It’s very intuitive and our team was able to get the hang of it quickly.
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